Running a small business is no easy thing because it’s more like having hundreds or thousands of networks who you need to keep track of. If you’re still relying on handwritten customer notes which you can’t even read, you’re likely to gain nothing. Rather, take a stroll through the best CRM software for small business in the USA, so that you can stay ahead of your networks.
The foremost challenge for any small business is to achieve growth, and by that, it means to achieve more exposure and gain more customers, as well as more revenue. And while being in the growth process, the workflows and organisational process are required to be streamlined within the business. That’s when CRM software comes to play.
To help you choose the top CRM solution for your small business, the article will focus on 10 of the best CRM software that is designed mainly for small businesses in the USA.
If you’re not using any CRM presently, let’s have a look at the beneficial features of the software first.
Easy to use and implement
So, you’re planning to use CRM. Did you know, that once you start using it, you have to use the CRM software every single day, such that you’ll be living in it? And if it’s not easy to use, you surely wouldn’t enjoy using it. At the same time, it will not help you achieve your goals.
Want to know how important is its serviceability? The latest study found that 67% of the business thinks that ease of use is the most important benefits of the CRM software.
Cloud-based contact management solution
Having a cloud-based CRM software is a blessing for your team onboard. That’s because, using it your team will be able to access contact details from any location, in real-time increasing productivity.
Also, cloud-based CRM provides you with more security making it easier for you to integrate with multiple apps.
Sales reporting and analytics
CRM software helps you to easily track the performance of the entire sales using various metrics such as calls made and deal closing tools. This makes it ideal for managing your pipeline.
Alright, so now that you know the benefits of CRM, let’s go grab it. Here are the top 10 CRM software for small business in the USA, that you’ve been seeking for:
Website: https://www.hubspot.com/
Hubspot offers a free version of its CRM which is highly popular amongst the small businesses in the USA. The software features include all the usability offered by other CRM software, enabling you to track the activities of your firm including customer details, company information and more. Are you already a HubSpot user? Then use their free version CRM to boost your business.
Pricing: Free of cost, for their paid plans you can check their website.
- Soffront CRM
Website: https://soffront.com/
Are you looking for affordable software to speed up your sales and to offer a customised experience for your customers? if that be your needs, then there is nothing better than Soffront CRM. The software helps to manage your contacts effortlessly and keep a check on all the related sales tasks. The tool is easy to use and perfect for sending out email campaigns to your potential leads. As a small business, you’ll surely love its flexibility and usability as Soffront understand their customer’s needs better than others. And if you’re looking for a steadfast and impromptu customer support service, Soffront is always ready to assist you 24*7*365 in calls, chats and messages.
Pricing: Soffront CRM’s pricing starts at free and their paid plan starts from $35 per month per user.
- Zoho CRM
Website: www.zoho.com
Zoho is an enterprise-oriented software, but it can be used by small businesses as well. Zoho in contrast to others offers a bit more features in terms of sales and marketing. It delivers users with website visit tracking, lead profiling and sales signals.
Pricing: Zoho offers a free version, the standard version that starts at $12 per month and enterprise version that starts at $35 per month.
- Agile CRM
Website: https://www.agilecrm.com/
Agile CRM is an exciting CRM software that provides a range of business features including custom appointments, drag and drop marketing and reports through email. The features also include widgets, library plugins and more.
Pricing: Agile CRM offers a free version for ten contacts and the starter plan starts at $14.99 per user per month.
- Freshsales
Website: https://www.freshworks.com/
Freshsales is a trending CRM software that can be used asa CRM software for small business in the USA. The software offers ease of use and sales centred approach including all the facilities that your business needs for maximising conversion rate.
Pricing: Freshsales Pricing starts at $12 per month for each user.
- Pipedrive
Website: https://www.pipedrive.com/
If you’re looking for a software that’s capable of managing your sales pipeline and makes your sales simple, Pipedrive can be a good try. Furthermore, the software allows you to effortlessly organise your workflows.
Pricing: Pipedrive offers a free trial as well as a paid plan, that starts at $59 per month.
- Salesforce
Website: https://www.salesforce.com/
Salesforce has widely used CRM software in the USA. Fortunately for small business, Salesforce has its basic plan known as Lightning essentials. The plan offers the user with an advanced contact management system including email integration, follow up schedules.
Pricing: Lightning Essentials plans start from $25 per month per user and professional plan that starts at $75 per month.
- Scoro
Website: https://www.scoro.com/
Scoro is a well-known comprehensive enterprise management solution trending in the market. The software provides similar functionalities like CRM such as task management, work scheduling, finance organiser and tracking of sales.
Pricing: Scoro has a free trial version, but their paid version starts at $37 per month per user.
- Avochato
Website: https://www.avochato.com/
Avochato is cloud-based messaging software, which is exclusively designed for sales, managing operations and customer support. The software pertains to the requirement of delivery service, logistics, insurance and e-commerce business.
Pricing: Avochato has a free trial and their paid version starts at $99 per month, per user.
- Streak CRM
Website: https://www.streak.com/
Streak CRM works with G-suits and free Gmail that helps you to track client emails, leads and manage contacts while allowing you to stay at the top of your sales funnels. If you are a user of Gmail or G-Suite then Streak CRM may be a fair match for your small business needs.
Pricing: Streak CRM offers a free plan with limited features, but their paid plans start at $49 per month.
Custom CRM Software 